Friday, February 8, 2008

I get some strange phone calls at work. I think we might be listed as a phone service somewhere. People are CONSTANTLY calling asking me to give them the number and/or address to somewhere. People who call and ask for nonprofits info is totally understandable. It’s in our database. But I had someone call and ask for the phone and addy to the Social Security office in Odessa. SERIOUSLY? Just yesterday a lady called and asked, "Is this so-and-so’s office?" I said, “No.” She said, “Oh, can you look up the right number? They are at 1400 N. Main.” *eye roll* Then we get the oh-so-nice people! Like the lady that just called and said she needed to be connected to someone who could give her information about her account. Here’s what went down.

Me: “What kind of account?”
Her: “My checking account.”
Me: “Ma’am, are you trying to reach the Permian Basin Area Foundation?”

Her: “Look I just need to talk to someone about my account. I need some information.”
Me: “Ma’am, we’re not a bank.”
Her: “I want to talk to someone about my account.”

Me: “We are not a bank, this is a nonprofit organization: The Permian Basin Area Foundation.”
Her: ………very long pause……………click.

It is SO hard to be patient with people like that and she was so rude and attitudy the WHOLE TIME! But I guess I got in the wrong profession if I didn’t want to always be nice!


Hmmm... maybe THIS is what blogs are for...!

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